I have now filed formal complaints with the Curacao Gaming Commission and CasinoGuru. Please provide a timeline for the credit of my 1st place winnings immediately to avoid further escalation.
This side keval raj sahu
User name - 897raj
Gaming id - 24431793
Gaming provider - galaxsys (at 1win platform) license no.(#8048/JAZ)
Tournament name - build your tower rush
Winning amount - 2,09,793.98rs
Tournament date - 31st jan to 5th feb
Ticket raised - SCP-132519
I have called then so many times even sent a so many emails bht still not getting any answers , they are still saying wait already so many days have been passed still didn't get my winning prize money.
All screenshot of tournament i have shared please check this out and credit my winning amount on my gaming id.